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Automatically translated version. May contain inaccuracies compared to the original.
Formally Ringostat is a Ukrainian company, a virtual PBX service and call-tracking for call analytics, which is part of Netpeak Group (since 2025 year — FRACTAL), founded by Artem Borodatyuk. The product is actively used by brands such as OLX, Puma, Comfy, Kyivstar, ATB, and Uklon. But, according to the analysis of open sources, questions arise around this product’s presence on the Russian market — despite Netpeak Group’s public statement from 9 March 2022 year about terminating cooperation with Russia.
More details in the report by Halyna Kapustynska for “Stop Corruption TV.”
What BuiltWith data show
As of 2026 year, according to BuiltWith, the Ringostat product is used on more than 1700 websites worldwide. Of them, about 486 — i.e., roughly one third — BuiltWith categorizes as Russia.
The figure is technically neutral: BuiltWith analyzes website code and determines what software and trackers are installed on them, as well as the geolocation tied to the domain or hosting. This is not a direct confirmation of commercial relations between the company and specific Russian clients, but it is not a random coincidence either — every third site with the product installed is geographically tied to the country of aggression.
An additional element is that Ringostat has active integrations with CRM systems popular, in particular, on the Russian market — Bitrix24 and amoCRM/Kommo. Such integrations expand the technical compatibility of the product specifically with that segment of business software that is actively used in Russia.
There was a statement. And the market — did it remain?
9 March 2022 year, during the second week of the full-scale war, Netpeak Group publicly announced the termination of cooperation with Russia: clients from Russia were disconnected, accounts frozen. The statement was unequivocal.
However, the technical traces of Ringostat’s presence on hundreds of sites that BuiltWith associates with Russia raise questions: is this leftover, “old” client inertia that is technically hard to remove completely, or a conscious choice not to lose a portion of the market.
Importantly: open sources themselves do not give an unambiguous answer to this question. BuiltWith records the fact of technical presence of the product on sites, but does not disclose details of commercial contracts, payment status, or whether these sites are currently active clients of the company. This is a question that only the company itself can answer.
Attempt to get a comment
The editorial team sent an official request to the email address listed on the company’s website, and later called to ensure the request was received — they were told that the information would be forwarded to responsible persons. The journalists did not receive a response and went for a comment in person, at the address that the FRACTAL Google search for query reveals.
On site it turned out that the office was probably “not the one.” A representative who met the crew at the reception explained that the premises function as a coworking space, and the owner is a separate LLC that has nothing to do with Ringostat or FRACTAL. According to him, there is no classic FRACTAL office at this address — only a few companies related to it work here among other external tenants.
When asked who is authorized to respond to the official request, the representative advised contacting the company’s lawyers and described the formal procedure: a recommended letter or a copy of the request by email, after which the lawyers respond.
At the time of publication, the journalists had not received a direct response from the company regarding the product’s presence on the Russian market.
What does this mean?
The journalists emphasize: the data cited in itself is not proof of a conscious violation of the company’s stated position regarding Russia. The technical presence of the product on sites that BuiltWith associates with Russia is a marker that deserves an explanation from the company, not a ready-made conclusion.
At the same time, the set of facts — technical traces of product operation on the Russian market, integrations with popular Russian business software, and the public statement by the company about a complete break with Russia, which, judging by these data, is not fully implemented — remains a matter that, in the authors’ view, deserves clarification from the company itself and, if necessary, examination by relevant authorities.
The editorial team sent official information requests to the Ministry of Justice of Ukraine, the Bureau of Economic Security of Ukraine, and to Artem Borodatyuk’s company regarding the facts stated in the material. As of the time of receiving official replies, all theses in this text have the status of results of open-source analysis, not established facts or legal qualification.
Also read: Russian taxes and Ringostat: Did Netpeak and Artem Borodatyuk really leave Russia?
Document: PDF proof of the original version of the news item "Український продукт на сотнях сайтів у рф? Що показує аналіз Ringostat — сервісу, пов’язаного з Netpeak Group". It records the publication content at the moment of the first scan, the preservation date and the source: NARDEP 24.
