Automatically translated version. May contain inaccuracies compared to the original.
Ukrainians whose homes have become unsafe to use gas because of the war should not be charged for gas distribution. This refers specifically to the so‑called second gas bill, not to payment for the fuel actually consumed.
This was reported by the National Energy and Utilities Regulatory Commission (NEURC).
The new rules apply to household consumers whose houses or apartments were damaged or destroyed as a result of Russian aggression. The key condition is that the dwelling cannot be used in accordance with the safety requirements for operating gas equipment.
In that case, the gas distribution system operator must not charge a delivery fee. This matters because under normal circumstances that fee depends on the contracted annual capacity, not on how much gas a person actually used.
In other words, previously a distribution fee could appear on a bill even if there was no consumption. Now there is a separate mechanism to avoid charging for dwellings that cannot be used safely due to the consequences of the war.
Also, in cases defined by law, the fee for maintenance of in‑building gas supply systems in apartment buildings will not be charged.
Another change concerns meter readings. While it is impossible to use gas and the distribution fee is not being charged, the consumer is released from the obligation to submit meter readings to the distribution system operator each month.
NEURC explains that these changes were introduced to implement the provisions of a law that protects people who have effectively been deprived of access to gas supply because of the war.
At the same time, the mere fact that a person temporarily does not live in an apartment or is not using gas does not automatically exempt them from the distribution fee. The ground for exemption is the actual condition of the dwelling and the impossibility of safely using gas equipment due to the effects of hostilities.
If charges continue to appear on the bill despite this, the consumer should contact their gas distribution system operator to find out which documents are required to confirm the condition of the dwelling.
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