Do ATB Stores Cheat Customers on Weighted Goods? An Honest Answer from a Network Employee

Discrepancy is easy to detect

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Today in most supermarkets, customers select the products themselves, weigh them, and affix the labels. At the same time, there are items sold by weight but pre-packaged by store staff and sold with stickers already on them. Sometimes consumers may wonder if they were weighed incorrectly, deliberately or accidentally.

Telegraf contacted a staff member of the ATB supermarket network to learn how to verify whether the weight stated on the sticker is correct before paying for the item.

According to the cashier, there are not many pre-packaged items in stores right now. Mostly it’s weight-based candies, which staff can pre-pack, weigh, and affix a sticker to.

However, even those are not left without additional checks: when the item is scanned at the checkout, it is weighed again using control scales.

Thus, even if the staffer made a mistake during packaging and indicated a higher or lower weight on the label, the discrepancy will surely be detected at the checkout.

As a reminder, Telegraf previously reported about a trap at the registers: why ATB customers are left without promised discounts