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Automatically translated version. May contain inaccuracies compared to the original.
Formally Ringostat is a Ukrainian company, a virtual PBX service and call-tracking for call analytics, which is part of the Netpeak Group structure (since 2025 — FRACTAL), founded by Artem Borodatyuk.
The product is actively used by brands such as OLX, Puma, Comfy, Kyivstar, ATB, and Uklon. But, according to open-source analysis, questions arise about its presence on the Russian market — despite Netpeak Group’s public statement from 9 March 2022 year about terminating cooperation with Russia.
This is reported by Stopkor.
What BuiltWith data shows.
As of 2026 year, according to BuiltWith, the Ringostat product is used on over 1700 websites worldwide. Of these, about 486 — meaning roughly one third — BuiltWith classifies as Russia.
The figure itself is technical: BuiltWith analyzes the code of websites and determines which software and trackers are installed on them, as well as geolocation based on the domain or hosting. This is not direct confirmation of commercial relations between the company and specific Russian clients, but it is not a random coincidence — every third site with the product installed is geographically tied to the aggressor country.
An additional element is that Ringostat has working integrations with popular CRM systems, including those common on the Russian market — Bitrix24 and amoCRM/Kommo. Such integrations expand the product’s technical compatibility specifically with that segment of business software widely used in the Russian Federation.
There was a statement. And the market — did it remain?
9 March 2022 year, in the second week of full-scale warfare, Netpeak Group publicly stated that it was terminating cooperation with Russia: clients from Russia were disconnected, accounts frozen. The statement was unequivocal.
However, the technical traces of Ringostat’s presence on hundreds of sites that BuiltWith associates with Russia raise questions: is this residual, “old” client inertia that is technically hard to remove completely, or a conscious choice not to lose part of the market?
Importantly: open sources themselves do not give an unambiguous answer to this question. BuiltWith records the fact of technical presence of the product’s code on sites, but does not disclose details of commercial contracts, payment status, or whether these sites are even active clients today. This is a question that only the company itself can answer.
Attempt to obtain a comment.
The editors sent an official inquiry to the email address listed on the company’s site, and then called to confirm receipt of the request — there they were told that the information would be passed to responsible persons. The journalists did not receive a response and went to seek a comment in person, at an address provided by FRACTAL’s Google search query.
On site it turned out that the office was probably “not the one.” The representative who met the filming group at the reception explained that the premises function as a coworking space, and the owner is a separate LLC that has nothing to do with Ringostat or FRACTAL. According to him, there is no classic FRACTAL office at this address — several related companies work here among other external tenants.
When asked who is authorized to respond to the official request, the representative advised contacting the company’s lawyers and described the formal procedure: a registered letter or a duplicate of the request by email, after which the lawyers respond.
As of the publication of the material, journalists had not received a direct response from the company regarding the presence of the product on the Russian market.
What does this mean
Journalists emphasize: the data cited in itself is not proof of deliberate violation of the company’s stated position on Russia. The technical presence of the product on sites that BuiltWith associates with Russia is a marker that deserves an explanation from the company, not a ready-made conclusion.
At the same time, the aggregate of facts — technical traces of the product’s operation on the Russian market, integrations with popular Russian business software, and a public statement by the company about a complete break with Russia, which, judging by these data, is not fully implemented — remains a matter that, in the authors’ view, deserves clarification from the company itself and, if necessary, verification by profile authorities.
The editors sent official information requests to the Ministry of Justice of Ukraine, the State Bureau of Investigation of Ukraine, and to Artem Borodatyuk’s company regarding the facts outlined in the material. Until official responses are received, all theses in this text are status analyses of open sources, not established facts or legal qualifications.
Document: PDF proof of the original version of the news item "Ringostat Артема Бородатюка та Netpeak Group досі в РФ: сотні російських сайтів використовують український сервіс". It records the publication content at the moment of the first scan, the preservation date and the source: HAB Media.
