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Automatically translated version. May contain inaccuracies compared to the original.
Formally Ringostat is a Ukrainian company, a virtual PBX and call-tracking service for call analytics, which is part of Netpeak Group (from 2025 year — FRACTAL), founded by Artem Borodatyuk.
The product is actively used by brands such as OLX, Puma, Comfy, Kyivstar, ATB, and Uklon. But, according to an analysis of open sources, questions arise about its presence in the Russian market — despite Netpeak Group's public statement from 9 March 2022 year about ceasing cooperation with Russia.
This is written by Stopkor.
What BuiltWith shows.
As of 2026 year, according to BuiltWith, the Ringostat product is used on more than 1700 websites worldwide. Of these, approximately 486 — about one third of the sites — BuiltWith classifies as Russia.
The figure is technical in itself: BuiltWith analyzes the code of sites and determines what software and trackers are installed on them, as well as the geolocation tied to the domain or hosting. This is not a direct confirmation of commercial relationships between the company and specific Russian clients, but it is not a random coincidence — every third site with the product installed is geographically tied to the aggressor country.
An additional element is that Ringostat has working integrations with CRM systems popular in the Russian market, notably Bitrix24 and amoCRM/Kommo. Such integrations expand the product's technical compatibility precisely with that segment of business software widely used in RF.
There was a statement. But did the market stay?
9 March 2022 year, during the second week of the full-scale war, Netpeak Group publicly announced the termination of cooperation with Russia: clients from RF were disconnected, accounts frozen. The statement was unequivocal.
However, the technical traces of Ringostat's presence on hundreds of sites that BuiltWith associates with RF raise questions: is this residual inertia of old clients that is technically hard to fully remove, or a conscious choice not to lose a portion of the market.
Importantly: open sources themselves do not provide a definitive answer to this question. BuiltWith records the fact of the product's technical presence on sites, but does not disclose details of commercial contracts, payment status, or whether these sites are even active clients of the company today. This is a question that only the company itself can answer.
Attempt to obtain comment.
The editorial team sent an official inquiry to the email address listed on the company's site, and later called to confirm receipt of the request — there they were told that the information would be passed to responsible persons. Journalists did not receive an answer and went to seek comment in person, at an address provided by a Google FRACTAL search.
On site, it turned out that the office was likely “not the one.” The representative who met the crew at the reception explained that the premises function as a coworking space, and the owner is a separate LLC not connected to Ringostat or FRACTAL. According to him, there is no classic FRACTAL office at this address — here only a few companies related to it work among other external tenants.
When asked who is authorized to respond to the official inquiry, the representative advised contacting the company's lawyers and described the formal procedure: a recommended letter or a duplicate of the inquiry by email, after which lawyers respond.
At the time of publication, journalists had not received a direct response from the company regarding the presence of the product in the Russian market.
What does this mean
Journalists emphasize: the data cited by itself is not proof of intentional violation of the position proclaimed by the company regarding Russia. The technical presence of the product on sites that BuiltWith associates with RF is a marker that deserves an explanation from the company, not a ready-made conclusion.
At the same time, the aggregate of facts — the product's technical traces on the Russian market, its integrations with popular RF business software, and the company's public statement about a full break with Russia, which, judging by these data, is not fully implemented — remains a matter that, in the authors’ view, deserves explanation from the company itself and, if needed, review by profile authorities.
The editorial board sent official information requests to the Ministry of Justice of Ukraine, the Bureau of Economic Security of Ukraine, and to Artem Borodatyuk's company regarding the facts outlined in the article. Until official responses are received, all theses in this text remain the status of analysis of open sources, not established facts or legal qualifications.
Document: PDF proof of the original version of the news item "Ringostat Артема Бородатюка та Netpeak Group усе ще працюють у РФ: український сервіс і далі використовують сотні російських сайтів". It records the publication content at the moment of the first scan, the preservation date and the source: Rozsliduvach.
