Automatically translated version. May contain inaccuracies compared to the original.
monobank learned to warn customers in advance if the nearest payment for a subscription may fail. About this, 28 reported in October Oleg Gorokhovsky. Now the app analyzes typical reasons for failures and shows a warning directly in the statement under the card, and the user can, with one tap, go to the required settings section to fix the problem.
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According to Oleg Gorokhovsky, the bank analyzed why automated subscription charges most often stop. It turned out that the reasons are mostly technical and easily fixable if the client learns about them in advance, rather than post-factum when the service has already been disconnected.
"Maybe you just ran out of your internet allowance, some security settings worked, or there is not enough funds on the card," wrote Oleg Gorokhovsky.
Among the reasons why a payment for a subscription may not go through and that the app will now warn about are the following:
the mobile internet limit for confirming the operation has ended;
security settings on the card were triggered;
there are temporarily not enough funds in the account.
Gorokhovsky emphasized that the decision on whether to fix the situation always remains with the client— the bank only timely shows the problem so the subscription does not disappear without being noticed.
monobank continues to simplify money management
The new payment alert is part of the overall direction in which monobank has recently been developing the app: the bank tries to show risks to the client in advance and simplify typical financial actions without unnecessary steps and calls to support.
Earlier Informator reported that monobank introduced joint cards, with which you can grant a close person access to your account and set a monthly spending limit.
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