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Automatically translated version. May contain inaccuracies compared to the original.
Ukrainian pensioners may have payments suspended if there have been no financial transactions on their bank card for six months. But this is not the only reason: people who have not undergone mandatory identification or who have not reported the absence of payments from Russia also risk losing their benefits.
This is written by the Pension Fund of Ukraine.
There are several grounds in Ukraine for suspending pension payments. One of them is the absence of financial transactions on a bank account for six months.
If the bank informs the Pension Fund about the lack of cash movement during this period, pension payments may be suspended. To restore the pension, the retiree must apply to the PFU with the appropriate request.
An application can be submitted remotely through the Pension Fund’s Web Portal of Electronic Services. A qualified electronic signature or “Diia.Sign” will be required for this.
Pensioners who are temporarily abroad can also send an application by mail. It should include current bank account details and confirm that the person does not receive pension payments from other states, in particular from Russia.
Separate requirements apply to pensioners living outside Ukraine or on temporarily occupied territories. Such citizens must undergo physical identification annually to confirm their right to continue receiving funds.
This must be done by 31 December. The requirement also applies to people who left the occupied area for controlled Ukraine territory but continue to receive payments at an address in the occupied region.
The Pension Fund has devised several ways to undergo identification. One of them is a video conference with a PFU employee, which must be scheduled in advance through the web portal or the contact center at the numbers 0 800 503 753.
Verification can also be confirmed online using the “Diia.Sign.” For this, you need to use the Pension Fund’s web portal.
Pensioners living abroad can undergo the relevant procedure through a Ukrainian embassy or consulate. Another option is to personally visit the PFU service center or the bank through which the pension is received, with an identity document.
If pension payments were halted due to failing the identification, they can be restored after completing the necessary procedure. This requires applying within one year from the date of suspension.
At the same time, the pensioner must inform the Pension Fund that they do not receive a pension from the Russian Federation. The absence of such a notification may also be a reason for suspending payments.
Separately, the Pension Fund reminds citizens receiving housing and utility benefits to report changes that affect the appointment of assistance within 30 calendar days.
In particular, this refers to changes in family composition, place of residence, or the list of utilities. Relevant information must be timely provided to the Pension Fund of Ukraine.
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