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Automatically translated version. May contain inaccuracies compared to the original.
“A Hundred Reasons to Refuse”: soldiers and volunteers complain about the work of the Central Service Center of the Ministry of Internal Affairs in Obukhiv under the leadership of Serhiy Chyzh
Real reviews of the MVS CSC No. 3244 in Obukhiv, headed by Serhiy Chyzh.
The center denies prioritised service to servicemembers
Svitlana Makarchuk — Husband — active servicemember. We live near Kaniv. We had to come here 80 km away. The first time we came during his leave to process a vehicle passport for my trip abroad. We were denied priority service, told that only by appointment, and out of turn — only for UBV. We had time, so postponed for the next leave. We came for the appointment. We waited over an hour and forty after the scheduled time, even without air raids. The man is still a servicemember. We came to submit a passport in my name and pick up in his. The same 80 km one way. On the way, he received a call and was urgently summoned to the unit. At the information desk we were denied priority service again. The same from the head of the department. Literally: “If you come at your appointment — I will personally issue you the passport. But now I am busy.” There are no words to express our anger. And a big question to the leadership: how is this even possible?
Manipulations with queues
Ol Olex — The most conjoined service center I have ever encountered. The administrator at the entrance pushes through her acquaintances without a queue for processing a car. She simply goes up to the employee at the desk and negotiates. Everyone who registered in the electronic queue waits meekly, like fools. Question: why even issue electronic queue numbers if you bypass the queue? Even if you are accepted to register a car before closing time, you may not have time to pay for services at the cashier, as the cash desk operates independently. I waited 3 hours in a stuffy, unventilated room — and still did not manage to register the car. Place there a separate person who will work only with preferential customers, or admit such number of preferential customers that it will not affect service time for those with appointments.
Ivanna “That Very One” Davidyuk — If you want to waste a lot of your own time in vain — come here! It is unclear by what principle the queue is formed and by what algorithm it advances. Three windows with a sign “technical break” for several hours. Why issue so many tokens if there is no way to satisfy the needs of Ukrainian citizens who pay taxes to support the work of such “organizations”? And as a bonus you will hear in the corridor profanity from employees who speak to each other as if visitors do not exist.
The worst service center I have ever visited. Total chaos, organization of work at zero level. Electronic tokens do not work: you take a token at 8 in the morning, sit until 12, ask when you will be able to get in, — no one can answer. The same story repeated for two days in a row: one day I sat for 4 hours, the next — 5 hours, and still did not get in. Some amateurs are working, constantly making mistakes, then go to the cashiers and say: ‘Oh, I made a mistake there’ etc. No one rushes, because they don’t care how much work they do. Meanwhile, people who had tokens later than me whispered that you can “resolve” the issue for cash, so as not to wait long and skip the queue — and somehow they managed to go in earlier. Coincidence? The leadership is “blocked”: all day he wandered with a kettle, then with a cup, then somewhere else. Half a day he wandered instead of resolving the queue situation. And a crowd of people, like fools, sat further with their tokens, which can be shoved somewhere.
Problems with humanitarian vehicles
Levchenko: Found “a hundred” reasons not to put a humanitarian vehicle on temporary registration: the act is not like that, the declaration is wrong (and it does not matter that it contains a unique code), “what did you come to us for — register in your region,” and to finish: “the fund must make a copy of the Lithuanian technical passport and certify it,” because they keep the copy and return the original to the serviceman.
We draw the Kyiv region MVS RC leadership’s attention to these shameful facts by a subordinate unit’s head.
As previously reported by the ANTYKOR portal, the head of the Obukhiv MVS CSC, Serhiy Chyzh, bought a substantial amount of land in Chernihiv region over a year. Cash in the declaration remains unchanged for the third year in a row.
Document: PDF proof of the original version of the news item "«Сто причин, щоб відмовити»: військові та волонтери скаржаться на роботу ТСЦ МВС в Обухові під керівництвом Сергія Чижа". It records the publication content at the moment of the first scan, the preservation date and the source: ANTIKOR.
