Ukrainians allowed not to pay for reconnection of electricity: who it applies to

Ukrainians with a small outstanding electricity debt have been exempted from paying for the disconnection and reconnection work. The debt itself is not canceled, and the power can still be disconnected.

This is reported by Oleksii Kucherenko.

The National Commission for State Regulation of Energy and Public Utilities (NERC) amended the Rules of the Retail Electricity Market and set a threshold for consumers’ additional expenses.

If at the time the notice was issued the debt was less than half of the subsistence minimum for a working-age person, payment for disconnection and reconnection is not required.

The rule also applies when the exact amount of the debt is determined after the power supply has been terminated. The operator must recalculate based on the actual meter readings.

If after clarification it turns out that the debt at the time of disconnection did not exceed the established threshold, the costs of the performed work will not be charged to the household consumer.

The system operator must draw up a report with the date, time, and method of disconnection. The document must also indicate the EIC code and the meter readings, if they could be recorded.

One copy of the report must be given to the consumer. If the person is not present on site, the document must be sent to them within three business days.