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🎰 $3,5 million fine for allowing gambling addicts: “Vulkan Casino” lost an appeal against “PlayCity”
The Sixth Administrative Court of Appeal upheld the first-instance decision, which confirmed the legality of a fine of 3,55 million UAH imposed by the regulator on LLC “KONKUEROR” (operator of the online casino vulkancasino).
This was reported by the Telegram channel "Sudom po skhemakh" citing case No. 320/32085/24.
🎲 What was the violation?
In March 2024 the regulator (KRAIL, whose functions transferred to the State Agency “PlayCity”) carried out an unscheduled inspection of the company based on citizen complaints.
During the inspection it was found that LLC “KONKUEROR” allowed two persons who were listed in the Registry of persons restricted from access to gambling establishments and/or participation in gambling to take part in games of chance.
The reason was a formal verification procedure: the operator checked clients in the Registry solely by document details (national ID and passport via Diia), but did not search by surname, given name, patronymic, and date of birth.
⚖️ Casino's arguments and the court's position
LLC “KONKUEROR” appealed the fine, advancing several arguments:
1. The gamblers' Registry was in a “trial operation” mode, which allegedly could cause malfunctions.
2. The State Online Monitoring System (SOMS) had not been put into operation in Ukraine.
However, the appellate panel of judges rejected these claims and determined:
• Mandatory checks by all criteria: The law and the Procedure for maintaining the Registry require searching for a person by multiple identifiers (full name, date of birth, document). Searching only by document number is not proper identification.
• No technical failures: According to a memorandum from the regulator's digital department, the Registry operated without any failures on the days the players were admitted.
• Principle of responsible gaming: The court emphasized that if the operator believed the Registry was malfunctioning, it had no right to admit players to place bets before completing full verification.
• Independence from SOMS: The absence of online monitoring in no way prevented the operator from conducting proper checks via the provided API access to the Registry.
📋 Verdict
On 08 September 2026 the Sixth Administrative Court of Appeal dismissed LLC “KONKUEROR”’s appeal and left the Kyiv District Administrative Court’s decision of 31.10.2025 unchanged. The gambling operator is required to pay 3 550 000 UAH in fines to the budget.
Telegram publication